Upcoming Power BI Training Course Available for Registration
Training Overview
Day 1: Foundations s Practical AI for Daily Work
Module 1: Opening s Orientation
- Welcome and objectives
- How AI fits into the mall’s operations, customer engagement, and event planning
Module 2: Understanding AI
- Why use multiple tools? (free vs paid, jagged edge, specialization)
- What Gen AI can do: summarization, extraction, comparison, semantic search, reasoning, generation
- Prompt engineering basics: frameworks, keywords, structured thinking, iterative refinement
Module 3: Departmental Use Cases (Part 1)
Marketing, Leasing, HR
- Campaign ideas, leasing packs, job ads, memos, SOPs
- Tools: ChatGPT, Gemini, Claude, Perplexity
Module 4: Departmental Use Cases (Part 2)
Finance, Security, Maintenance, Carpark
- Reports, checklists, notices, summaries, dashboards
- Tools: Copilot, Excel + AI, Notion AI
Module 5: AI for Event s Campaign Planning
- Using AI to plan events: themes, layouts, vendors, outreach
- Brainstorming with AI: converting vague goals into structured plans
- Tools: ChatGPT, Gemini, Claude
Module 6: Mini Challenge: Concept Hack
- Teams design a one-day mall event using AI
- Deliver a quick plan with AI-generated theme, layout, and content
- Share concepts in a short pitch
Day 2: Content Creation s Group Project Execution
Module 7: Content Creation with AI
- Generate posters, captions, social posts, emails, banners
- Intro to image, audio, and video tools (DALL·E, Suno, HeyGen, Canva AI)
- Creating assets with tone, branding, and purpose in mind
Module 8: Group Project Briefing
Simulated public event: Edu + Recruitment + Business Collab
- Target audience: students, parents, schools, employers, tenants
- Goal: full event plan powered by AI
- Output: theme, layout, schedule, partners, content, outreach strategy
Module 9: Group Work Session (Part 1)
- Research, brainstorming, role assignment
- AI for partner ideas, floor zoning, scheduling, and event experience design
Module 10: Group Work Session (Part 2)
- Use AI to create marketing materials, workshop content, booth descriptions
- Build a pitch deck using AI-generated visuals and structure
- Practice storytelling with AI-generated narratives
Final Presentations
- Teams present their “Group project” concepts
- Peer feedback and facilitator debrief
- Reflection on AI’s role in team collaboration and day-to-day work
Trainer's Profile
Rico Ho (Ho Wui Fieng)
Founder of CRN Solutions, a Microsoft ISV partner that won MSC APICTA awards twice under the category of tools, applications, and infrastructure.
As a Lotus Notes compete specialist, he has helped some of the biggest brands (e.g. Amway, BMW, Coca Cola, Daikin & etc.) to migrate thousands of business applications to SharePoint.